Social Media

When the Wright Brothers invented their flying machine they did not constitute an alternative method of transportation, they utterly redefined transportation. That first flight drew a “line in the sand” that bifurcated aviation history into two distinct eras — before Kitty Hawk and after.
Much the same can be said of Social Media as a business strategy. With its birth everything changed in the business world, and nothing will ever be quite the same again. It was a paradigm shift and a sea change, all at once.
Social Media is difficult to describe adequately as a business tool, because recognizing and adopting it more than enhances age-old business methodologies; it altogether redefines them.
We are sometimes asked “What is Social Media and why should we care?” Is Social Media a skill set, an art form, or just a powerful new form of advertising? The answer is uncomplicated yet profound. It is all of this and none of this.
At its core Social media is a whole new way of communicating, of doing business, of finding and engaging your customers and potential customers, of researching your competition, of making sales, and of impacting on your world.
- By 2010, Gen Y will outnumber Baby Boomers — 96 percent of them have joined a social network.
- Social media has overtaken porn as the number one activity on the Web.
- One out of eight couples married in the U.S. last year met via social media.
- Years to reach 50 millions users: Radio, 38 years; TV, 13 years; Internet, 4 years; iPod, 3 years. Facebook added 100 million users in less than nine months; iPhone applications hit 1 billion in nine months.
- If Facebook were a country, it would be the world’s fourth largest, between the United States and Indonesia.
- ComScore indicates that Russia has the most engaged social media audience, with visitors spending 6.6 hours and viewing 1,307 pages per visitor per month — Vkontakte.ru is the number one social network.
- A 2009 U.S. Department of Education study revealed that, on average, online students outperformed those receiving face-to-face instruction.
- One in six higher education students are enrolled in online curriculum.
- Eighty percent of companies use LinkedIn as their primary tool to find employees.
- Ashton Kutcher and Ellen DeGeneres have more Twitter followers than the entire populations of Ireland, Norway, and Panama.
- Eighty percent of Twitter usage is on mobile devices. People update anywhere, anytime. Imagine what that means for bad customer experiences!
- Generation Y and Z consider e-mail passé. Boston College stopped distributing e-mail addresses to incoming freshmen in 2009.
- What happens in Vegas stays on YouTube, Flickr, Twitter, Facebook…
- YouTube is the second largest search engine in the world.
- There are more than 200,000,000 blogs.
- Fifty-four percent of bloggers post content or tweet daily.
- Because of the speed in which social media enables communication, word of mouth now becomes world of mouth.
- Twenty-five percent of search results for the world’s top 20 largest brands are links to user-generated content.
- Thirty-four percent of bloggers post opinions about products and brands.
- People care more about how their social graph ranks products and services than how Google ranks them.
- Seventy-eight percent of consumers trust peer recommendations.
- Only 14 percent trust advertisements.
- Only 18 percent of traditional TV campaigns generate a positive ROI.
- Hulu has grown from 63 million total streams in April 2008 to 373 million in April 2009.
- Twenty-five percent of Americans in the past month said they watched a short video on their phone.
- According to Jeff Bezos, 35 percent of book sales on Amazon are for the Kindle when available.
- In the near future, we won’t search for products and services; they will find us via social media.
- More than 1.5 million pieces of content (Web links, news stories, blog posts, notes, photos, etc.) are shared on Facebook daily.
- Successful companies in social media act more like party planners, aggregators, and content providers than traditional advertisers.
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